Details

Subject(s)

• Employees—Rating of—Handbooks, manuals, etc [Browse]

Summary note

"Filled with ready-to-use tools including sample dialogues, phrases, and documents - as well as plenty of useful tips - The First-Time Managers Guide to Performance Appraisals is a resource for anyone managing employees. Whether you are a newly hired or promoted manager or a more experienced manager who wants a refresher course on performance-appraisal basics, this book provides the information you need to feel self-assured and capable of handling even the most complicated or difficult review."--BOOK JACKET.

Notes

Includes index.

Contents

• Pt. I. Performance appraisal : what it's all about
• Ch. 1. Performance appraisals : an overview
• Ch. 2. Managers as coaches
• Ch. 3. Managers as counselors
• Pt. II. Getting ready
• Ch. 4. The golden rules of performance appraisals
• Ch. 5. Gathering information
• Ch. 6. Preparing to conduct appraisals on former coworkers
• Pt. III. The power of the pen
• Ch. 7. Forms and ratings
• Ch. 8. Writing guidelines
• Pt. IV. The face-to-face meeting
• Ch. 9. How to begin
• Ch. 10. What to discuss
• Ch. 11. How to listen actively
• Ch. 12. How to act : the importance of body language
• Pt. V. What to look out for
• Ch. 13. How to handle challenging performance-appraisal situations
• Ch. 14. How to avoid typical performance-appraisal pitfalls
• Pt. VI. Evaluating various types of employees
• Ch. 15. How to conduct appraisals on different-performance-level employees
• Ch. 16. Performance appraisals for employees who telecommute.

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ISBN

• 9780814474402 (pbk.)
• 0814474403 (pbk.)

LCCN

2007011452

OCLC

86117709

RCP

C - S

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