Skip to search
Skip to main content
Search in
Keyword
Title (keyword)
Author (keyword)
Subject (keyword)
Title starts with
Subject (browse)
Author (browse)
Author (sorted by title)
Call number (browse)
search for
Search
Advanced Search
Bookmarks
(
0
)
Princeton University Library Catalog
Start over
Cite
Send
to
SMS
Email
Printer
Bookmark
IT services : costs, metrics, benchmarking, and marketing / Anthony F. Tardugno, Thomas R. DiPasquale, Robert E. Matthews.
Author
Tardugno, Anthony F.
[Browse]
Format
Book
Language
English
Published/Created
Upper Saddle River, NJ : Prentice Hall PTR, c2000.
Description
xxvii, 201 p. : ill. ; 25 cm.
Availability
Available Online
O'Reilly Online Learning: Academic/Public Library Edition
Copies in the Library
Location
Call Number
Status
Location Service
Notes
ReCAP - Remote Storage
JBE 00-1200
Browse related items
Request
Details
Subject(s)
Computer service industry
[Browse]
Computer industry
—
Customer services
[Browse]
Related name
DiPasquale, Thomas R.
[Browse]
Matthews, Robert E.
[Browse]
Series
Harris Kern's Enterprise computing institute.
[More in this series]
Enterprise computing series
Bibliographic references
Includes bibliographical references and index.
ISBN
0130191957
LCCN
00020112
RCP
N - S
Statement on language in description
Princeton University Library aims to describe library materials in a manner that is respectful to the individuals and communities who create, use, and are represented in the collections we manage.
Read more...
Ask a Question
Suggest a Correction
Report Harmful Language
Supplementary Information
Other versions
IT services : costs, metrics, benchmarking, and marketing / Anthony F. Tardugno, Thomas R. DiPasquale, Robert E. Matthews. [electronic resource]
id
99125313928706421