Crisis management : master the skills to prevent disasters / [writer, Richard Luecke ; subject adviser, Larry Barton].

Author
Luecke, Richard [Browse]
Format
Book
Language
English
Published/​Created
Boston, Mass. : Harvard Business School Press, [2004], ©2004.
Description
xx, 138 pages ; 24 cm.

Availability

Copies in the Library

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ReCAP - Remote StorageHD49 .H367 2004 Browse related items Request

    Details

    Subject(s)
    Series
    Summary note
    "Few managers receive any formal training in handling crises. This book aims to remedy the situation by explaining the essentials of crisis management and providing a practical framework for stabilizing, then mastering, an unanticipated crisis."--BOOK JACKET.
    Bibliographic references
    Includes bibliographical references (p. 125-130) and index.
    Contents
    • 1. Taking stock of potential perils
    • 2. Avoiding the avoidable
    • 3. Contingency planning
    • 4. Crisis recognition
    • 5. Containment
    • 6. Crisis resolution
    • 7. Mastering the media
    • 8. Learning from your experience
    • App. How to write a press release.
    ISBN
    • 1591394376
    • 9781591394372
    LCCN
    2004002700
    OCLC
    54415955
    RCP
    C - S
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