LEADER 03467cam a22004215i 4500001 99131234850606421 005 20171124133556.0 006 m o d 007 cr cn||||||||| 008 020129s2017 dcu o i00 0 eng^^ 024 7 10.1596/28486 |2doi 035 (CKB)4920000001213561 035 (The World Bank)28486 035 (US-djbf)28486 035 (EXLCZ)994920000001213561 040 DJBF |beng |cDJBF |erda 100 1 O'Meally, Simon. 245 10 Public Sector Reform, Citizen Engagement, and Development Results in India : |bLessons and Frontiers / |cSimon O'Meally. 246 Public Sector Reform, Citizen Engagement, and Development Results in India 264 1 Washington, D.C. : |bThe World Bank, |c2017. 336 text |btxt |2rdacontent 337 computer |bc |2rdamedia 338 online resource |bcr |2rdacarrier 347 data file |2rda 490 1 Other papers 520 3 There is a global consensus that governance and some form of citizen engagement matter for making development more effective, equitable, and sustainable. Yet the devil lies in the details: there is limited agreement on what forms of governance matter most for achieving developmentresults; and there are major gaps in our understanding of how and why different strategies of citizen engagement are successful. Drawing on evidence from India and internationally, this report seeks to move this debate forward. India's progress in development has been impressive, although it faces several challenges. Its progress, and ongoing challenges, are explained in part by governance dynamics. Moreover, India has been a pioneer in innovative approaches to public sector reform and citizen engagement, ranging from the right to information movement to the widespread implementation of social audits. There are at least three important knowledge gaps in the Indian context. First, the knowledge base is fragmented and patchy, particularly regarding the types of results that citizen engagement might help achieve. Second, our understanding of why certain citizen engagement approaches work and others do not remain partial. Finally, there is room for a deeper debate on the policy and practical lessons that have emerged from India's rich experience. This report begins addressing these knowledge gaps through a systematic review of available evidence. It analyses 68 well-documented cases of citizen engagement in India, focusing on a subset of citizen engagement initiatives that aim to increase public accountability for development results. In so doing, the report addresses three core questions: what types of results did citizen engagement initiatives contribute to in India? What factors affected whether citizen engagement initiatives in India had an impact and how? And what lessons can be learned from these findings? Given the patchiness of the data, the report does not claim to provide comprehensive or conclusive findings. However, it does identify a range of important trends that could be the focus of further research and policy debate. 650 4 Governance 650 4 Knowledge Gaps 650 4 National Governance 650 4 Participations and Civic Engagement 650 4 Politics and Government 650 4 Public Sector Development 650 4 Public Sector Management and Reform 650 4 Public Sector Reform 650 4 Social Development 700 1 Chowdhury, Aheli. 700 1 O'Meally, Simon. 700 1 Piplani, Varun. 830 0 Other papers 830 0 World Bank e-Library. 906 BOOK