Details

Related name

• Lucas-Mas, Cristian Oliver [Browse]

Series

• Other Public Sector Study. [More in this series]
• World Bank e-Library. [More in this series]

Summary note

This note brings together current thinking among global and regional teams on governance and institutional approaches to dealing with COVID-19. With a focus on tax policy and revenue administrations, it presents governance and institutional reforms that could support revenue administration responses to the pandemic.1 COVID-19 has brought about a new normal in which work practices should change. Shocks usually trigger responses, and a productive response here will be to automate tax and customs services over the medium term and to massively accelerate the use of digital and virtual technologies.

Other title(s)

COVID-19

Doi

• 10.1596/35920

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