LEADER 02978cam a22005295i 4500001 99131234177106421 005 20210308141805.0 006 m d 007 cr cn||||||||| 008 160311s2021 dcu o i00 0 eng^^ 024 8 10.1596/1813-9450-9514 |2doi 035 (The World Bank)9514 035 (CKB)4100000011793244 035 (US-djbf)9514 035 (EXLCZ)994100000011793244 040 DJBF |beng |cDJBF |erda 100 1 Grover, Arti. 245 10 Coping with COVID-19 : |bDoes Management make Firms More Resilient? / |cArti Grover. 246 Coping with COVID-19 264 1 Washington, D.C. : |bThe World Bank, |c2021. 300 1 online resource (31 pages) 336 text |btxt |2rdacontent 337 computer |bc |2rdamedia 338 online resource |bcr |2rdacarrier 347 data file |2rda 520 3 The spread of COVID-19 has disrupted firm operations on a global scale. Using a comprehensive data set that observes over 3,000 firms in 16 countries, including several developing countries, shortly before and after the pandemic, we relate firms' structured management practices to post- COIVD-19 outcomes, and report four main findings. First, structured management practices are associated with more limited downside impacts of the crisis on firm sales and survival in manufacturing but not in services. Better managed manufacturing firms, on average, experience a smaller reduction in sales. Second, in both manufacturing and services, structured management practice scores are correlated with a firm's ability to adjust or convert product mix and shift to online work arrangements. Third, management scores are not correlated with firm's ability to adjust on employment margins. Fourth, the resilience of better managed firms is related primarily to incentive practices and is uncorrelated with operations or targeting practices. Monitoring practice scores show a modest correlation with a firm's ability to switch to remote work arrangements. 650 4 Business Cycles and Stabilization Policies 650 4 Coronavirus 650 4 Corporate Governance 650 4 Corporate Social Responsibility 650 4 COVID-19 650 4 Disease Control and Prevention 650 4 Enterprise Development and Reform 650 4 Entrepreneurship 650 4 Health, Nutrition and Population 650 4 Innovation 650 4 Labor Practice 650 4 Macroeconomics and Economic Growth 650 4 Management Practices 650 4 Pandemic Impact 650 4 Pandemic Response 650 4 Private Sector Development 650 4 Small and Medium Size Enterprises 650 4 Social Responsibility 700 1 Karplus, Valerie J. 830 0 Policy research working papers. 830 0 World Bank e-Library. 906 BOOK