LEADER 02441nam a22003737i 4500001 99130308226906421 005 20240303102745.0 006 m#####o##d######## 007 cr#mn######a#a 008 220831s2024||||enk o ||1 0|eng|d 020 9781009348867 (ebook) 020 |z9781009348829 (paperback) 020 |z9781009478793 (hardback) 035 (UkCbUP)CR9781009348867 040 UkCbUP |beng |erda |epn |cUkCbUP 050 4 HB501 |b.H37 2024 082 04 330.122 |223 099 Electronic Resource 100 1 Hastings, Hunter, |eauthor. |0http://id.loc.gov/authorities/names/n2007033822 245 10 Aberrant capitalism : |bthe decay and revival of customer capitalism / |cHunter Hastings, Stephen Denning. 264 1 Cambridge : |bCambridge University Press, |c2024. 300 1 online resource (85 pages) : |bdigital, PDF file(s). 336 text |btxt |2rdacontent 337 computer |bc |2rdamedia 338 online resource |bcr |2rdacarrier 347 data file |2rda 490 1 Cambridge elements. Elements in reinventing capitalism, |x2634-8950 500 Title from publisher's bibliographic system (viewed on 22 Feb 2024). 520 The corporation was a timely emergent phenomenon of the capitalist system. Under entrepreneurial ownership with customer value creation goals, corporations introduced new products and services, new capital structures and new management processes capable of improving customer experiences in every facet of their lives. After entrepreneurship, the organizational model transitioned to managerial capitalism, and from there into command-and-control and central planning. Then came further transition into the era of financialization, where shareholder value replaced customer value as the purpose of the corporation. Managers diverted resources to their own enrichment as well as that of shareholders, at the expense of investment in future innovation. Capitalism's reputation has become tarnished and its purpose distorted. This Element ends with the promise of another emergent era, via the corporations of the digital age. 650 0 Capitalism. |0http://id.loc.gov/authorities/subjects/sh85019958 700 1 Denning, Stephen, |eauthor. |0http://id.loc.gov/authorities/names/n00084485 776 08 |iPrint version: |z9781009478793 830 0 Cambridge elements. |pElements in reinventing capitalism |x2634-8950. 956 40 |uhttps://doi.org/10.1017/9781009348867