Details

Subject(s)

• Leadership [Browse]
• Total quality management [Browse]

Series

• CRC focus series. [More in this series]
• CRC focus

Summary note

This book presents an innovative method of how to select a leader based on system engineering concepts and the voice of the customer from Total Quality Management.

Bibliographic references

Includes bibliographical references.

Contents

• Cover
• Half Title
• Title Page
• Copyright Page
• Dedication
• Table of Contents
• Preface
• Foreword
• Acknowledgments
• Author Biographies
• 1 Investigating the Leader Selection Process
• Exceptional Leaders
• The Challenges of Leadership
• New Literature Survey
• The Different Chapters of the Book
• 2 Classification of Leadership Styles
• 4-D Leadership System
• Case Study of GE and Its Two CEOs: Welch (1981-2001) and Immelt (2001 to 2017)
• 3 The Matrix of Change and Total Quality Management
• The Matrix of Change (MOC) (Elattar, 2014)
• Total Quality Management (TQM)
• Combining the MOC and TQM
• The House of Quality
• Quality 4.0
• 4 Case Study: Yahoo!
• Yahoo! Case Study Description in 2012 (Elattar, 2014)
• Preliminary Analysis (Elattar, 2014)
• Yahoo's Matrix of Change (Elattar, 2014)
• Case Study Findings and Analysis
• Conclusions
• 5 Advances in Leadership Development
• First-Generation Experiments
• Second-Generation Experiments
• Meditation
• Metaverse and Digital Twin
• References.

Show 33 more Contents items

ISBN

• 9781003321170
• 1003321178
• 9781000851991
• 1000851990
• 9781000851977
• 1000851974

OCLC

1349224300

Doi

• 10.1201/9781003321170

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