Information technology in water and wastewater utilities / prepared by the Information Technology in Water and Wastewater Utilities Task Force of the Water Environment Federation ; edited by Marianne Langridge.

Format
Book
Language
English
Εdition
Second edition.
Published/​Created
Alexandria, VA. : Water Environment Federation, 2022.
Description
1 online resource

Details

Subject(s)
Editor
Series
Manual of practice ; no. 33. [More in this series]
Notes
Description based upon print version of record.
Contents
  • Intro
  • Title Page
  • Copyright
  • Contents
  • List Of Figures
  • List Of Tables
  • Preface
  • Chapter 1. Introduction
  • 1.0. Evolution Of Information Technology
  • 2.0. Intent And Target Audience
  • 3.0. Utility Structure And Information Technology
  • 4.0. Opportunities
  • 5.0. References
  • 6.0. Suggested Readings
  • Chapter 2. Where Is The Value? Understanding The Business Context For Information Technology
  • 1.0. Summary Of Key Things To Know
  • 2.0. Business Context
  • 2.1. Customer Service
  • 2.2. Accessing Information
  • 2.3. Resilience
  • 2.4. Governmental Incentives And Requirements
  • 2.5. Sustainability And Social Justice
  • 2.6. Aging Workforce And Changing Demographics
  • 2.7. Transparency
  • 3.0. Overview Of Information Technology Systems For Utilities
  • 4.0. Business Systems
  • 4.1. Running The Utility Business
  • 4.2. Managing And Paying Staff
  • 4.3. Finance And Accounting
  • 4.4. Customer Service
  • 4.5. Managing Knowledge And Collaboration
  • 5.0. Utility Management Systems
  • 5.1. Metering
  • 5.2. Maintenance And Asset Management
  • 5.2.1. Asset Management
  • 5.2.2. Maintenance
  • 5.2.3. Inventory Management
  • 5.2.4. Job Cost Accounting
  • 5.3. Compliance Monitoring And Reporting
  • 5.4. Project And Program Management
  • 5.5. Construction Management
  • 6.0. Operations
  • 6.1. Collecting Operational Data
  • 6.2. Water Quality Testing
  • 6.3. Operational Control
  • 7.0. Planning And Decision Support
  • 7.1. Planning
  • 7.2. Modeling
  • 7.2.1. Water Distribution Models
  • 7.2.2. Hydrology And Hydraulics Models
  • 7.2.3. Process Models
  • 7.3. Deciding
  • 8.0. References
  • 9.0. Suggested Readings
  • Chapter 3. The Importance Of Data
  • 2.0. Why Data Matters
  • 3.0. Data Quality
  • 4.0. Data Sources
  • 5.0. Data Collection
  • 6.0. Integrating Data Sets
  • 7.0. Data Governance
  • 8.0. Potential For The Utility Of The Future
  • 8.1. The Internet Of Things
  • 8.2. Digital Twins
  • 8.3. Artificial Intelligence
  • 9.0. References
  • 10.0. Suggested Readings
  • Chapter 4. Planning And Implementing Information Technology Projects And Programs
  • 2.0. Alignment With Utility Priorities
  • 2.1. Relationship Between Information Technology And Utility Strategic Priorities
  • 2.2. Do You Need An Information Technology Strategic Plan?
  • 3.0. Steps To Understand Your Information Technology Needs
  • 3.1. Identify And Convene Key Stakeholders
  • 3.1.1. Executive Steering Team
  • 3.1.2. Planning Team
  • 3.2. Articulate Current Conditions
  • 3.2.1. Business Process Modeling
  • 3.2.2. Strengths, Weaknesses, Opportunities, And Threats Analysis
  • 3.2.3. Perspective Gathering
  • 3.3. Identify Desired State
  • 3.4. Prioritize Needs And Opportunities
  • 4.0. Document The Strategic Information Technology Plan
  • 4.1. Business Context
  • 4.1.1. Vision
  • 4.1.2. Goals
  • 4.1.3. Objectives.
ISBN
  • 157278427X
  • 9781572784277 ((electronic bk.))
OCLC
1310331655
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