Details

Subject(s)

• Corporate image [Browse]
• Crisis management [Browse]
• Apologizing [Browse]
• Corporations—Public relations [Browse]
• Business communication [Browse]

Series

LEA's communication series. [More in this series]

Summary note

This volume examines the role of apologia and apology in response to public attack. Author Keith Michael Hearit provides an introduction to these common components of public life, and considers a diverse list of subjects, from public figures and individuals to corporations and institutions. He explores the motivations and rationales behind apologies, and considers the ethics and legal liabilities of these actions. Hearit provides case studies throughout the volume, with many familiar examples from recent events in the United States, as well as an international apology-making case from Japan.

Notes

Description based upon print version of record.

Bibliographic references

Includes bibliographical references (p. 219-240) and indexes.

Source of description

OCLC-licensed vendor bibliographic record.

Language note

English

Contents

Contents; Preface; About the Author/About the Contributor; 1 Introduction; 2 Apologia, Social Drama, and Public Ritual; 3 Legality and Liability; 4 Apologetic Ethics; 5 Apologia and Individuals: Politicians, Sports Figures, and Media Celebrities; 6 Apologia and Organizations: Retail, Manufacturing, and Not-for-Profits; 7 Institutional Apologies: Institutional, Religious, and Governmental; 8 Conclusions: Corporate Apologia, Ideology, and Ethical Responses to Criticism; References; Author Index; Subject Index

ISBN

• 1-135-65024-1
• 1-135-65025-X
• 1-282-37538-5
• 9786612375385
• 1-4106-1559-6

OCLC

• 475977172
• 742296529
• 1066437469

International Article Number

• 9781410615596

Statement on language in description

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