Consumer financial dispute resolution in a comparative context : principles, systems and practice / Shahla F. Ali. [electronic resource]

Author
Ali, Shahla F. [Browse]
Format
Book
Language
English
Published/​Created
Cambridge : Cambridge University Press, 2013.
Description
1 online resource (xiv, 267 pages) : digital, PDF file(s).

Details

Subject(s)
Summary note
Nearly all major global financial centres have developed systems of consumer financial dispute resolution. Such systems aim to assist parties to resolve a growing number of monetary disputes with financial institutions. How governments and self-regulatory organizations design and administer financial dispute resolution mechanisms in the context of increasingly turbulent financial markets is a new area for research and practice. Consumer Financial Dispute Resolution in a Comparative Context presents comparative research about the development and design of these mechanisms in East Asia, North America and Europe. Using a comparative methodology and drawing on empirical findings from a multi-jurisdictional survey, Shahla Ali examines the emergence of global principles that influence the design of financial dispute resolution models, considers the structural variations between the ombuds and arbitration systems and offers practical proposals for reform.
Notes
Title from publisher's bibliographic system (viewed on 05 Oct 2015).
Bibliographic references
Includes bibliographical references and index.
Language note
English
Contents
  • Part I. Principles. Principles of consumer financial dispute resolution in a global context
  • Part II. Ombuds Systems. Financial dispute resolution in the United Kingdom ; Financial dispute resolution in Australia ; Financial dispute resolution in Japan.
  • Part III. Arbitration Systems. Financial dispute resolution in the United States ; Financial dispute resolution in Singapore ; Financial dispute resolution in Hong Kong ; Emerging systems: financial dispute resolution in China.
  • Part IV. Practice. Synthesizing lessons learned and policy recommendations
  • Conclusion: the way forward.
ISBN
  • 1-107-32690-7
  • 1-107-23708-4
  • 1-107-33258-3
  • 1-107-33666-X
  • 1-107-33334-2
  • 1-107-33500-0
  • 1-299-39990-8
  • 1-107-33583-3
  • 1-139-23682-2
OCLC
829459844
Statement on language in description
Princeton University Library aims to describe library materials in a manner that is respectful to the individuals and communities who create, use, and are represented in the collections we manage. Read more...
Other views
Staff view