Daily knowledge valuation in organizations : traceability and capitalization / Nada Matta, Hassan Atifi, Guillaume Ducellier.

Matta, Nada [Browse]
1st edition
  • London, England ; Hoboken, New Jersey : iSTE : Wiley, 2016.
  • ©2016
1 online resource (181 p.)


Summary note
One of the major challenges for modern organizations is the management of individual and collective knowledge, which is at the root of specific practices designed to optimize knowledge acquisition, maintenance and application. There are, however, still a disproportionately low number of studies focused on the structure and nature of knowledge. This book tackles the subject of daily knowledge: the knowledge related to everyday tasks. How does this knowledge present itself in the mind? How do we acquire and preserve it? To answer these questions, the authors explore a number of techniques which help to keep track of information produced in collaborative activity and extract knowledge by aggregating these traces.
Description based upon print version of record.
Bibliographic references
Includes bibliographical references and index.
Source of description
Description based on online resource; title from PDF title page (ebrary, viewed April 22, 2016).
  • Table of Contents; Title; Copyright; Preface; 1 Daily Knowledge; 1.1. Knowledge; 1.2. Daily knowledge; 1.3. Individual versus collaborative knowledge; 1.4. Challenge to manage daily knowledge; 1.5. Conclusions; 1.6. Bibliography; 2 Traceability; 2.1. Traces; 2.2. Profiling approaches; 2.3. Traceability of information; 2.4. Traceability of knowledge; 2.5. Conclusions; 2.6. Bibliography; 3 Traceability and Structuring of Decision-making; 3.1. Decision-making; 3.2. Cooperative decision-making; 3.3. Conflict management; 3.4. Conflict types; 3.5. Traceability of design rationale
  • 3.6. Integrating traceability in PLM tools3.7. Conclusions; 3.8. Bibliography; 4 Classifications and Aggregation of Traces; 4.1. Classification; 4.2. Cooperative knowledge aggregation; 4.3. CKD classification algorithms; 4.4. Conclusions; 4.5. Bibliography; 5 Example of Traceability and Classifications of Decision-making; 5.1. Example of software design projects; 5.2. Example of PLM system design; 5.3. Example of ecodesign projects; 5.4. Conclusion; 5.5. Bibliography; 6 Communication, CMC and E-mail: A Brief Survey; 6.1. Introduction; 6.2. What is communication?
  • 6.3. The pragmatics of interactions6.4. Pragmatics and speech acts; 6.5. Computer-mediated communication; 6.6. CMC, e-mail and knowledge management; 6.7. Conclusions; 6.8. Bibliography; 7 Traceability of Communications in Software Design; 7.1. Introduction; 7.2. Problem-solving; 7.3. Software development process; 7.4. Related works on e-mail analysis; 7.5. Project knowledge extraction from e-mails; 7.6. Example; 7.7. Context-aware algorithm; 7.8. Conclusion; 7.9. Bibliography; 8 Traceability of Actions in Crisis Management; 8.1. Introduction; 8.2. Crisis management
  • 8.3. Decision-making in crisis situations8.4. Decision-making support using experience feedback; 8.5. Clever crisis management system (CCS) framework; 8.6. Traceability of the experience feedback; 8.7. Human-machine interface of CCS; 8.8. Example; 8.9. Conclusion; 8.10. Bibliography; 9 Traceability in Problem-solving Processes; 9.1. Introduction; 9.2. Problem-solving processes; 9.3. Traceability and reuse; 9.4. ProWhy; 9.5. Conclusions; 9.6. Bibliography; Conclusion; List of Authors; Index; End User License Agreement
  • 1-119-29215-8
  • 1-119-29213-1
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