100 methods for total quality management / Gopal K. Kanji and Mike Asher.

Author
Kanji, Gopal K. [Browse]
Format
Book
Language
English
Published/​Created
London ; Thousand Oaks, Calif. : Sage, c1996.
Description
1 online resource (237 p.) : ill.

Details

Subject(s)
Related name
Summary note
Ranging from brainstorming to the Deming Wheel, from force field analysis to 'zero defects', '100 Methods for Total Quality Management' is a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management (TQM). Central to the this book is a broad interpretation of TQM. The methods addressed are relevant to all those interested in using explicit tools (qualitative and quantitative) to assist with problem solving, analysis, and evaluation in the management process.
Notes
Description based upon print version of record.
Bibliographic references
Includes bibliographical references (p. [234]-235) and index.
Target audience
Specialized.
Source of description
Description based on print version record.
Language note
English
Contents
COVER; CONTENTS; PREFACE; UNDERSTANDING TOTAL QUALITY MANAGEMENT; THE ROLE OF TQM METHODS; LIST OF METHODS (BY CATEGORY); PURPOSE OF METHODS (ALPHABETICAL LIST); MANAGEMENT METHODS; ANALYTICAL M ETHODS; IDEA GENERATION; DATA COLLECTION, ANALYSIS AND DISPLAY; REFERENCES; INDEX
Other title(s)
One hundred methods for total quality management
ISBN
  • 9786612262098
  • 9781446280164
  • 1446280160
  • 9781849206938
  • 1849206937
  • 9780803977464
  • 0803977468
  • 9781282262096
  • 1282262092
  • 9781849206921
  • 1849206929
OCLC
  • 609845003
  • 1007858224
  • 34838125
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