Details

Subject(s)

• Telephone surveys—Developing countries—Methodology [Browse]

Related name

• Dabalen, Andrew [Browse]
• Etang, Alvin [Browse]
• Hoogeveen, Johannes [Browse]
• Mushi, Elvis [Browse]
• Schipper, Youdi [Browse]
• von Engelhardt, Johannes [Browse]

Series

• Directions in Development - Poverty [More in this series]
• World Bank e-Library. [More in this series]
• Directions in Development;Directions in Development - Poverty

Summary note

Household survey data are very useful for monitoring living conditions of citizens of any country. In developing countries, a lot of this data are collected through "traditional" face-to-face household surveys. Due to the remote and dispersed nature of many populations in developing countries, but also because of the complex nature of many survey questionnaires, collection of timely welfare data has often proved expensive and logistically challenging. Yet, there is a need for faster, cheaper to collect, lighter, more nimble data collection methods to address data gaps between big household surveys. The recent proliferation of mobile phone networks has opened new possibilities. By combining baseline data from a traditional household survey with subsequent interviews of selected respondents using mobile phones, this facilitates welfare monitoring and opinion polling almost real time. The purpose of this handbook is to contribute to the development of the new field of mobile phone data collection in developing countries. The handbook documents how this innovative approach to data collection works, its advantages and challenges. The handbook draws primarily from the authors' first-hand experiences with mobile phone surveys in Africa and also benefits from experiences elsewhere. It is intended to serve a diverse audience including those involved in collecting (representative) data using mobile phones, and those using data collected through this approach. For those who will be implementing a mobile phone panel survey, the different chapters guide them through every stage of the implementation process. For potential users of the data collected via mobile phone technology, the handbook presents a new approach to data collection which they can use for monitoring programs and facilitate almost real time decision-making. A further purpose of this book is to contribute to the debate regarding the advantages of the method as well as the challenges associated with it.

Notes

Description based upon print version of record.

Bibliographic references

Includes bibliographical references at the end of each chapters.

Source of description

Description based on print version record.

Contents

• Front Cover; Contents; Foreword; Acknowledgments; About the Authors and Contributors; Abbreviations; Introduction; Chapter 1 The Rationale for Mobile Phone Panel Surveys; Why Mobile Phone Panel Surveys?; The MPPS Approach; Advantages of MPPSs; Inquiry on Mobile Data Collection: Voice and the Alternatives; Steps in Conducting Representative MPPSs; Notes; References; Chapter 2 Designing a Mobile Phone Panel Survey; Introduction; Cross-Section or Panel Design?; The Implications of Frequency and Duration for Data Quality and Bias; Respondent Selection; Sampling Frames; MPPS-Specific Challenges
• Sample Size CalculationStratification and Clustering; Sample Weights and Reweighting; Notes; References; Chapter 3 The Baseline Survey; Introduction; Groundwork: The Distribution of Mobile Phones and Solar Chargers; Considerations in Purchasing Mobile Phones and Solar Chargers; Handling the Registration of SIM Cards; Choosing the Mode of Data Collection during the Baseline Survey; Obtaining Official Licensing for the Survey; MPPS Instruments: The Baseline Survey; Piloting an MPPS; Building Team Spirit and Community Engagement; Challenges Associated with the MPPS Baseline Survey; Notes
• ReferencesChapter 4 Setting Up a Call Center; Introduction; Building an In-House Call Center vs. Outsourcing; Technology Considerations; The Recruitment and Training of Call Center Staff; Incentives and Other Considerations; Quality Control Measures; Notes; References; Chapter 5 Conducting Mobile Phone Panel Interviews; Introduction; Nonresponse, Attrition, and the Survey Participation Decision; Respondent Decisions to Participate; The Mobile Phone Survey Questionnaire; Duration and Frequency of Mobile Phone Surveys; Review, Translation, Pretest, Scripting, Training, and Piloting
• Data CollectionResponse Correlates and the Effect of Incentives; Attrition Management: A Review; Notes; References; Chapter 6 Data Analysis and Management; Introduction; Data Analysis; Report Writing; Data Dissemination; The Open Data Principle; Chapter 7 How Much Does It Cost?; Appendix A Head of Household Consent Form; Appendix B Respondent Agreement Form; Appendix C Baseline Survey Checklist; Appendix D Sample Mobile Phone Questionnaire; Appendix E Sample Phone Survey Round Calendar; Appendix F Sauti za Wananchi Report 9 (March 2014); Appendix G Checklist of Budget Items for MPPSs; Boxes

Show 1 more Contents items

ISBN

1-4648-0905-4

OCLC

953999699

Other standard number

• 10.1596/978-1-4648-0904-0

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