Details

Related name

• Khalid, Salma [Browse]
• Mansuri, Ghazala [Browse]

Series

• Policy research working papers [More in this series]
• World Bank e-Library [More in this series]

Summary note

This paper uses a randomized community development program in rural Pakistan to assess the impact of citizen engagement on the quality of public health services. The program had a strong emphasis on organizing women, who also identified health services as a development priority at baseline. Assessing the program at midline, the paper finds that the mobilization effort alone had a significant impact on the performance of village-based health providers. The study detects economically large improvements in pregnancy and well-baby visits by lady health workers, as well as increased utilization of pre- and post-natal care by pregnant women. In contrast, the quality of supra-village health services did not improve, underscoring the importance of community enforcement and monitoring capacity for improving service delivery.

Other standard number

• 10.1596/1813-9450-8313

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