Princeton University Library Catalog

The relational lens : understanding, measuring and managing stakeholder relationships / John Ashcroft, Roy Childs, Alison Myers and Michael Schluter.

Author:
Ashcroft, John [Browse]
Format:
Book
Language:
English
Published/​Created:
  • Cambridge, United Kingdom : Cambridge University Press, 2017.
  • ©2017
Description:
xxi, 237 pages : illustrations ; 26 cm
Bibliographic references:
Includes bibliographical references (pages 223-233) and index.
Contents:
Introduction: the dark matter of organisations -- The value and importance of relationships -- Why organisations should think relationally -- How to measure relationships -- Directness: high touch organisation -- Continuity: organisation across time -- Multiplexity: context for breadth -- Parity: power, balance, fairness -- Commonality: overlap of purpose -- What relational proximity builds -- Relationships between stakeholders -- Managing, measuring, reporting, regulating -- Epilogue.
Subject(s):
ISBN:
  • 9781107155763
  • 1107155762
LCCN:
2016030308
OCLC:
958962545
Other views:
Staff view