1. Improving customer satisfaction in an R & D environment / Anita Alexander, Y.H. Andrew Liou. Alexander, Anita Cleveland, Ohio : National Aeronautics and Space Administration, Lewis Research Center, August 1998. Book Online
2. An evaluation of the total quality management implementation strategy for the advanced solid rocket motor project at NASA's Marshall Space Flight Center [microform] / Harry F. Schramm and Kenneth W. Sullivan. Schramm, Harry F. [Marshall Space Flight Center, Ala.] : George C. Marshall Space Flight Center, [1991] Book Microform Online
3. An assessment of the government liquid hydrogen requirements for the 1995-2005 time frame including addendum, liquid hydrogen production and commercial demand in the United States [microform] / Addison Bain. Bain, Addison [Kennedy Space Center, Fla.] : National Aeronautics and Space Administration, John F. Kennedy Space Center, [1990] Book Online